Better Salesbot Support Guide
What Are AI Voice Credits?
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What Are AI Voice Credits?
2.1 What Are AI Voice Credits?
AI Voice Credits are the fuel that powers your Better SalesBot's calls and conversations. Every minute your assistant spends on an active call or conversation draws one minute from your credit balance.
Without credits, your assistant cannot make or take calls. SalesBot Launch gives you account access — credits are what put it to work.
How credits are measured:
One credit = one minute of active AI conversation
Both inbound and outbound calls draw from the same credit balance
Credits are purchased monthly and reset at the start of each billing cycle
Unused minutes do not roll over to the next month
What uses credits:
Inbound calls your assistant answers
Outbound calls your assistant places
Active chat conversations your assistant handles
What does not use credits:
Time spent idle between calls
Logging, transcripts, and summaries after a call ends
Credits are separate from SalesBot Launch. Purchasing Launch gives you your account. Purchasing credits is what allows your assistant to actually talk to people.
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