Running Low or Out of Credits

2.4 Running Low or Out of Credits

Tracking your balance:

You can monitor your credit balance inside your Better SalesBot account. Check it regularly if you are running outbound campaigns or handling high call volume.

When credits run low:

As your balance decreases, your assistant continues to operate normally. There is no warning interruption — it simply draws from whatever balance remains.

When credits run out:

Once your credit balance reaches zero, your assistant will not be able to handle further calls or conversations for that billing cycle. It will resume automatically when your next monthly cycle resets and credits are refreshed.

If you need more minutes before your cycle resets:

Move to a higher tier. This is also how you add more minutes mid-month if you run out early. Once the upgrade is paid, your new allocation is applied.

Planning ahead:

If you consistently run out of credits before the end of the month, that is a clear signal to move up a tier. The higher tiers also carry a lower per-minute rate, so you pay less per call as you scale.