How Credits Are Billed and Reset

2.3 How Credits Are Billed and Reset

Billing cycle:

Voice Credits are billed monthly. Your credit balance resets at the start of each billing cycle — you receive the full amount for your tier regardless of how many minutes you used the previous month.

What reset means:

Each new month you start fresh with your full tier allocation. Minutes from the previous cycle are cleared, whether you used them or not. There is no rollover.

Example:

If you are on the 4-hour tier (240 minutes) and use 180 minutes in a month, the remaining 60 minutes do not carry into the next month. Your next cycle starts with a fresh 240 minutes.

No refunds:

All Voice Credit purchases are non-refundable. This applies to the monthly charge and to any tier upgrades. Credits purchased are not returned if unused.

When you are charged:

You are charged at the start of each monthly billing cycle. The charge goes to the payment method on file for your BetterMarketers account.