FAQ

An AI assistant that answers calls and messages, qualifies leads, books appointments, and follows up — by voice and chat, inbound and outbound, 24/7 — running inside your GoHighLevel account.

Yes. GoHighLevel is required. Better SalesBot runs natively on GHL and cannot be used without it. You must be on the Lifetime, Promoter, or Marketer plan before purchasing.

First, a GHL Plan. Second, SalesBot Launch ($125 one-time). Third, AI Voice Credits (monthly). You cannot skip or reverse this order.

Account access only. It activates your Better SalesBot account and attaches it to your GoHighLevel account. It does not include onboarding, setup assistance, or AI Voice Credits.

AI Voice Credits are what power your assistant's calls and conversations. One minute of AI conversation uses one minute of credit. Without credits, your assistant cannot make or take calls.

Credits are billed monthly and reset at the start of each cycle. Unused minutes do not roll over. There are no refunds on credits purchased.

Your assistant will pause AI calling until your next cycle resets or you move to a higher tier. See Article 2.4 for more detail.

No. The Onboarding add-on is available as a separate purchase. It provides hands-on help connecting your assistant to GoHighLevel and getting it configured correctly.

Yes. The Launch Bundle ($350) includes SalesBot Launch along with GHL Power Launch, Leads Launch, Pixel Launch, and Email Launch. If you purchased the Launch Bundle, SalesBot Launch is already included.

No. SalesBot Launch and all AI Voice Credit purchases are non-refundable.

Two ways. Submit a support ticket through the BetterMarketers support page, or start a conversation with the BetterChatbot for immediate help. For feature how-tos, click "Docs" at the bottom left of your Better SalesBot account.

Inside your Better SalesBot account. Click "Docs" at the bottom left of the screen. It covers everything from building assistants to deploying calls, monitoring, and troubleshooting.