FAQ

Account access only. It activates your Better SalesBot account inside GoHighLevel instantly. It does not include onboarding, AI Voice Credits, or a phone number.

No. The Onboarding add-on is a separate purchase. It is optional — the full Docs guide inside your account covers every step if you prefer to self-serve.

The account attachment is automatic after purchasing Launch. You do still need to complete the GoHighLevel OAuth connection inside the platform settings to sync contacts, calendars, and conversations.

Four things: an active SalesBot Launch account, GoHighLevel OAuth connected, a phone number (for voice) or active tag (for chat), and AI Voice Credits purchased.

Unlimited. Each one can be configured for a different job and run independently or as part of a pipeline.

Yes. A single assistant handles both channels with shared context across conversations.

Inside your Better SalesBot account. Click "Docs" at the bottom left and start with the Introduction and Quickstart articles.

Refresh your GoHighLevel account. If the tab does not appear after a few minutes, submit a support ticket through the BetterMarketers support page or chat with the BetterChatbot.

Only for voice calls. Chat AI can run without a phone number using a GoHighLevel active tag. You can start with chat only and add a phone number later.

Yes. Twilio, Telnyx, and Vonage numbers can all be imported. Instructions are in the Docs under Deploy.

Purchase the Onboarding add-on. A BetterMarketers team member will work through the setup with you in a done-with-you session. If you prefer self-serve, follow the Quickstart article in the Docs inside your account.

Submit a support ticket through the BetterMarketers support page or start a conversation with the BetterChatbot for immediate help. For platform-specific questions, the Docs Troubleshooting section covers the most common setup issues.