2.3 Account & Password Issues

Forgot your password?

Visit: https://mailers.bettermarketers.com/forgot

[📸 SCREENSHOT: Forgot password page showing the "reach out to your account manager" message]

The page will direct you to reach out to your account manager. Submit a support ticket at https://help.bettermarketers.com/support/tickets/new with your account email and the team will reset it for you.

Cannot remember which email you used?

Submit a support ticket and include your name and any email addresses you may have used. The team will locate your account.

Updating your password

Password changes are handled by the BetterMarketers support team. Contact them via https://help.bettermarketers.com/support/tickets/new.

Updating your billing details

To update your credit card or auto-recharge amount, go to Settings → Billing inside your account.

[📸 SCREENSHOT: Settings → Billing page]

Updating your return address

Go to Account → Profile, scroll down to the Default Address section, make your changes, and save from the top of the page.

[📸 SCREENSHOT: Account → Profile page showing Default Address section]