Better Leads Support Guide
FAQ
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FAQ
5.5 Frequently Asked Questions
What are the ways I can get my leads out of Better Leads?
Four ways: Download CSV (manual file download), View in Studio and export from there, Webhook (automatic real-time push to an external tool), and API (programmatic access for developers).
Which export method should I use?
Download CSV for a quick one-time export. Webhook for ongoing automated delivery into your CRM or outreach tool. Studio for when you want to filter or segment before exporting. API for developers building custom integrations.
What file formats can I export in?
CSV, JSON, and Excel.
Which format is most compatible with CRMs and outreach tools?
CSV is the most universally compatible format.
Will exporting or using the API use my credits?
No. Credits are used when you pull leads from your audience. Downloading, pushing via webhook, or retrieving via API does not use additional credits.
What is the difference between a webhook and the API?
A webhook pushes data to a URL you specify automatically when triggered. The API lets you pull data on demand by making a request from your own system. Both deliver data in JSON format.
What is Studio for?
Studio is the built-in segmentation and analysis tool. It lets you filter and segment your audience data inside the platform before exporting, rather than downloading the full list and filtering it manually.
Can I export a segment from Studio?
Yes. You can export filtered data or saved segments from Studio in CSV, JSON, or Excel.
Can I send my leads directly to my CRM using a webhook?
Yes. Set up a webhook and route the data through Make.com or Zapier into your CRM. Most major CRMs are supported through these automation platforms.
My downloaded file is empty or missing data. What should I do?
Make sure leads were successfully pulled from your audience before downloading. If the file is still empty, contact BetterMarketers support.
Can I re-download a list I already exported?
[Placeholder: confirm whether previously exported lists can be re-downloaded or if a new export must be generated]
Is the API available on all plans?
[Placeholder: confirm whether API access requires a specific plan or is available to all Better Leads customers]
Who do I contact if I have an issue exporting my leads?
Contact BetterMarketers support. Do not reach out to the platform vendor directly — all support goes through BetterMarketers.
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