Re:amaze
A capable, flexible ecommerce helpdesk, but it now competes directly against Richpanel and Gorgias for the exact same buyer, so the pitch needs to be specific about what sets it apart (multi-brand support, month-to-month billing) rather than generic.
What it does
Re:amaze is a helpdesk and live chat platform for ecommerce brands, combining unlimited email inboxes, live chat, social channels (Facebook, Instagram, Twitter/X), chatbots, and workflow automation. Its Pro tier and above add multi-brand support, useful for agencies or holding companies running several storefronts from one account.
Who this helps
You run support for an ecommerce brand.
You want email, chat, and social in one helpdesk.
You want chatbots and automation.
You want unlimited email inboxes.
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