Crisp

What it does

Crisp combines live chat, a shared team inbox, and basic chatbot automation, with email and social channels feeding into the same inbox so a small team can manage all customer conversations from one place. Its free tier includes unlimited chat history, which many competitors reserve for paid plans.

Who this helps

You want live chat and a shared inbox together.

You support customers over email and social.

You want basic chatbot automation.

You run a small team.