SnapEngage

What it does

SnapEngage is a live chat and chatbot platform aimed at mid-market and enterprise teams, with pay-per-agent pricing, security features suited to regulated industries, and integrations into major CRM and helpdesk stacks. Since its 2021 acquisition, SnapEngage continues to operate under its own name from offices globally while also being sold as part of TeamSupport's product suite. Pricing reports vary significantly across sources (from roughly $16

Who this helps

You run live chat for a mid-market or enterprise team.

You work in a regulated industry.

You want CRM integrations.

You prefer pay-per-agent pricing.