Better Pixels Support Guide
3.4 Managing Your 5 Pixels (Adding, Viewing, Deleting)
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3.4 Managing Your 5 Pixels (Adding, Viewing, Deleting)
Your account supports exactly 5 pixels. That number does not change regardless of which Pixel Credits tier you’re on. Tier only affects how many resolutions you can generate — not how many sites you can track.
Viewing your pixels:
All your pixels are listed in the Pixel section under Integrations. Each row shows the domain name, the pixel’s status, and available actions.
📸 [Screenshot: Pixel list view showing multiple pixels with status indicators]
Checking pixel status:
A pixel’s status tells you whether it’s active and firing correctly on your site. If a pixel shows as inactive after install, double-check that the script was saved and published correctly on your site.
📸 [Screenshot: Pixel status — active vs inactive state]
Deleting a pixel:
If you want to stop tracking a domain or reassign a slot to a new website:
Go to the Pixel section in your dashboard.
Find the pixel you want to remove.
Click the delete option for that pixel.
Confirm the deletion.
Deleting a pixel is permanent. Any resolution data associated with that pixel may no longer be accessible after deletion. Export your data before deleting if you need to keep it.
📸 [Screenshot: Delete pixel confirmation prompt]
At 5 pixels:
Once all 5 slots are in use, the option to add a new pixel will be unavailable. To add a new domain you must first delete an existing pixel to free up a slot.
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