Better Leads Support Guide
FAQ
In progressReading material
FAQ
7.5 Frequently Asked Questions
What is Enrichment?
Enrichment takes a contact list you already have and fills in missing details — emails, phone numbers, company data, and more — by matching your records against the Better Leads database.
How is Enrichment different from building an Audience List?
An Audience List builds a fresh set of contacts from scratch. Enrichment improves a list you already own by completing the records with missing information.
What information can Enrichment add to my records?
Verified personal and business emails, valid phones, skip-traced wireless numbers, company details, location data, and additional demographic and firmographic attributes.
What file format do I need to upload?
[Placeholder: confirm accepted file format]
What is the minimum information needed per record for a good match?
At minimum, one identifier per contact — an email, a phone number, or a name plus company name or domain. More identifiers produce better results.
How long does an Enrichment take?
[Placeholder: confirm typical processing time]
Is there a limit on how many records I can enrich?
Your account has an Enrichment Size Limit per batch and a Monthly Enrichment Limit. Contact BetterMarketers support if you need to enrich more records than your current limits allow.
Do I need credits to use Enrichment?
[Placeholder: confirm whether enrichment uses lead credits or has its own limit]
What happens to records that could not be matched?
Unmatched records are still returned in the output file with empty enriched fields. Your full list is preserved.
My enrichment returned very few matches. What should I do?
Improve your input file by adding more identifiers per record — emails, phone numbers, or name plus company combinations — and run the enrichment again.
Can I run Enrichment and build Audience Lists on the same account?
Yes. Both features are available from the same dashboard and work independently of each other.
Where do I download my enriched file?
Go to Enrichment in your left navigation, find your completed enrichment, and click Download.
How long are enriched files stored in the platform?
[Placeholder: confirm storage duration for completed enrichments]
Who do I contact if my Enrichment is not working?
Contact BetterMarketers support. Do not reach out to the platform vendor directly — all support goes through BetterMarketers.
Sign in to see the rest of this lesson.
Finished this lesson?
Mark it complete to update your course progress.