Better Leads Support Guide
Preparing Your List for Upload
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Preparing Your List for Upload
7.2 Preparing Your List for Upload
The quality of your enrichment results depends directly on the quality of your input file. A clean, consistently formatted list produces the best match rates. Before uploading, take a few minutes to prepare your file.
📸 [SCREENSHOT — Enrichment upload screen showing the file format requirements]
Accepted file format:
[Placeholder: confirm the accepted file format for enrichment uploads — e.g. CSV only, or CSV and Excel]
What to include in your file:
The more information you provide per record, the better the match. At minimum, include one of the following identifiers per contact:
Email address
Phone number
First name + last name + company name (combined)
First name + last name + company domain (combined)
The more identifiers you include per record, the higher the match accuracy. A record with only a first name will match less reliably than one with a name, company, and location.
Formatting tips:
Use a single row per contact.
Use separate columns for first name and last name rather than a combined full name column.
Remove duplicate rows before uploading.
Remove any special characters or symbols from field values that may cause formatting issues.
Make sure column headers are clear and consistent — for example, use email not Email Address or e-mail.
Remove any rows that are completely empty.
📸 [SCREENSHOT — Example of a well-formatted input file ready for enrichment]
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