Deskpro

What it does

Deskpro is a helpdesk and ticketing platform with the flexibility to deploy in the cloud or fully on-premise/self-hosted, which sets it apart from most modern helpdesk SaaS tools. It includes ticketing, live chat, a knowledge base, and voice support priced transparently by the minute rather than bundled as an opaque add-on.

Who this helps

You need a helpdesk you can host on your own servers.

You want cloud or on-premise deployment.

You need ticketing and a knowledge base.

You work in a regulated or security-conscious organization.