Helpwise

What it does

Helpwise is a shared inbox that lets small teams manage email, WhatsApp, SMS, and social messages from one place with saved replies, collision detection (so two agents don't reply to the same thread), and basic automation. It's aimed at teams that need simple collaborative inboxes rather than a full ticketing system. Standard plan starts at $15/user/month (2-user minimum) with 3 shared inboxes, saved replies, and collision detection; Premium is $

Who this helps

You want a shared inbox for email, WhatsApp, SMS, and social.

You run a small team.

You want saved replies and collision detection.

You want something simpler than a full helpdesk.