Better Pixels Support Guide
1.4 FAQ
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1.4 FAQ
Frequently Asked Questions
What is Better Pixel?
A tracking script you install on your website. It passively identifies a share of your anonymous visitors and turns them into contactable records called Resolutions — no form fills or visitor action required.
Does Better Pixel identify every visitor to my site?
No. It resolves a portion of your traffic. The rest remain anonymous. Never expect a 1:1 match between your traffic and your Resolutions.
Do I need a GoHighLevel plan to use Better Pixel?
No. Better Pixel is fully standalone. You don’t need any GoHighLevel plan to purchase, set up, or use it.
How do I get access to my account?
BetterMarketers sends a registration link to the email you used at purchase. Click that link to set your password, then log in at https://leads.bettermarketers.com/
What if my registration email never arrived?
Check your spam, junk, and promotions folders first. If it’s not there, contact BetterMarketers support at https://help.bettermarketers.com/support/tickets/new — do not contact the platform directly.
I forgot my password. What do I do?
Click Forgot Password on the login page, enter your email, and follow the reset link. If you’ve lost access to the email on your account, contact BetterMarketers support.
I see fewer tabs than expected in my dashboard. Is something missing?
Your dashboard shows only the tabs for products you’ve purchased. If you bought Better Pixel only, you’ll see Pixel, Enrichment, Sync, Usage, Settings, and Members. Additional tabs appear if you also have Better Leads on the same account.
Who do I contact for support?
All support goes through BetterMarketers. Contact us at https://help.bettermarketers.com/support/tickets/new — do not reach out to the platform vendor directly.
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