Cresta

What it does

Cresta is an AI platform for enterprise contact centers with four products: AI Agent for autonomous voice/chat/SMS handling across 30+ languages, Agent Assist for real-time guidance, Conversation Intelligence for analytics and coaching, and Knowledge Agent, a real-time co-pilot launched March 2026. It integrates with existing telephony and CRM stacks via API and passed $100M ARR in 2026 with customers like United Airlines and Marriott.

Who this helps

You run an enterprise contact center.

You want AI agents plus real-time guidance for human agents.

You want conversation analytics and coaching.

You support customers in many languages.