Zowie

What it does

Zowie is an AI customer service platform built primarily for ecommerce and retail brands, automating repetitive support conversations (order status, returns, product questions) while routing complex cases to human agents. Pricing is conversation-based with tiered monthly plans bundling a set number of conversations and admin seats.

Who this helps

You run support for an ecommerce or retail brand.

You get lots of order status and return questions.

You want routine conversations automated.

You want complex cases routed to people.