
Worth a look specifically for businesses that need to track a deal through to project delivery in one tool, but the loss of a free tier and annual-only billing make it a harder sell than competitors.
Insightly is a CRM that combines sales pipeline management with native project management — tracking a deal after it closes through delivery milestones, tasks, and timelines in the same system. It also includes workflow automation and basic marketing tools. It's used by small and mid-size businesses whose sales process doesn't end at "closed won" — agencies, consultancies, and service businesses that need to manage fulfillment after the sale.
You want CRM and project management together.
You track deals after they close through delivery.
You run a services business.
You want one system from sale to project.
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