Cognigy

What it does

Cognigy is a low-code conversational AI platform for building voice and chat agents for large contact centers, combining traditional NLU with LLM-driven dialogue. NICE acquired Cognigy for $955 million in September 2025, folding it into NICE's broader contact-center platform.

Who this helps

You run a large contact center.

You want low-code voice and chat agents.

You already use NICE or plan to.

You need AI agents that handle high call volume.