Better Leads Support Guide
FAQ
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FAQ
8.3 Frequently Asked Questions
Where do I manage my account?
Go to Settings in your left navigation. The Settings section has three tabs — Usage, Settings, and Members — covering your credit balance, account configuration, and team access.
How do I add a team member to my account?
Go to Settings, click the Members tab, and add their email address. They will receive an invitation to set up their own login.
How many members can I add?
[Placeholder: confirm the member limit per account]
Can I control what each member can access?
[Placeholder: confirm whether role-based permissions exist or all members have the same access]
How do I remove a team member?
[Placeholder: confirm the removal steps from the Members tab]
Should I share my login with my team?
No. Each person should have their own login. Use the Members feature to give your team individual access.
Where do I check my remaining credits?
Go to Settings, then click the Usage tab.
How do I change my password?
Go to Settings, click the Settings tab, and follow the steps to update your password.
Can I change the email address on my account?
[Placeholder: confirm whether this is self-serve or requires support]
What do I do if I cannot find a setting I need?
Contact BetterMarketers support. Do not reach out to the platform vendor directly — all account management goes through BetterMarketers.
I need to update my billing details. Where do I do that?
[Placeholder: confirm whether billing is managed in Settings or handled through BetterMarketers directly]
A team member is no longer with us. How do I remove their access?
Go to Settings, click the Members tab, and remove their account as soon as possible to protect the security of your account.
What happens to the audiences a removed member built?
[Placeholder: confirm whether audience lists built by a removed member remain on the account or are affected by their removal]
Who do I contact if I have a problem with my account settings?
Contact BetterMarketers support. Do not reach out to the platform vendor directly — all support goes through BetterMarketers.
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