tawk.to

The most genuinely free live chat tool around, which makes it an easy default recommendation…

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The most genuinely free live chat tool around, which makes it an easy default recommendation for cash-strapped small businesses — just be upfront that "free" means tawk.to branding stays visible unless the $19/month add-on is purchased.
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What it does

tawk.to is a free live chat widget with unlimited agents, unlimited chat history, and no per-seat fees, monetized instead through optional paid add-ons: branding removal ($19/month), AI Assist (free to 100 messages/month, then from $29/month per site), and "Hired Agents" — real, professionally trained human chat agents businesses can rent starting around $1/hour for 24/7 coverage, or hourly rates scaling by coverage and language needs. The combined branding-removal-plus-AI package runs about $48/month, positioned by tawk.to as cheaper than paying per-seat for tools like Intercom or Freshchat.

Who this helps

  • Small businesses and solo founders who want live chat at zero fixed cost

  • Businesses wanting to outsource actual chat staffing rather than just software (via Hired Agents)

  • Agencies and affiliates drawn to the lifetime 20% Trusted Partner commission tier

  • Not ideal if a brand can't tolerate visible tawk.to branding without paying the add-on

tawk.to's homepage showing its free live chat, CRM, and AI assistant.
tawk.to's inbox view showing a live customer support conversation.
tawk.to homepage, "How millions of companies engage empower billions of customers"

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